Kaibang Hotel Geermu

Room air-conditioning is terrible, central chiller is not functioning. F&B wise, only one non hotel operated Chinese restaurant within the hotel with horrible waiting time. However, breakfast wise is surprisingly very good by local standard.

Great breakfast buffet. Huge room, but weird shower setting.

- laundry service: I don't understand how an hotel rated 5* does not propose laundry service, even from outside for a fee... There's only 3 machines available to clean your clothes yourself so it's pretty busy, only one have a "drying" function. At least 2 of the machines are leaking so the laundry room is extremely slippery. - Hot shower in the room is not stable and turn suddenly cold to burning hot. - Breakfast proposed a large choice but the quality is very low. Sausages are cold. Jiaozi are very dry and lukewarm. - Hospitality: I never saw the employees smile, except the cleaning lady. The general attitude is pretty rude and not inviting, except from the manager and one man helping me scheduling a tour. I was reminded twice by a call, 3h and 1h before leaving, to checkout on time. Super rude. Never experienced that before and it really felt they were in hurry to throw me out. + The room are big though. Conclusion: Generally speaking, it's a 2 to 3* quality hotel. But even 3* have a better hospitality. If they could improve the attitude, like in other province of China that would be ok.

在格爾木一直住凱邦。早餐很贊，有自助洗衣和烘乾，有浴缸，可以看昆崙山景，房間面積很大。不錯，推薦旅行期間入住。

這次入住體驗非常好，總枱服務周全，因是凌晨三點的火車，特意安排了豐富的路餐； 房間很大，有免費的水茶咖啡，也有明碼標價的有償飲料和氧氣管，早上出門問客管要了2瓶水，晚上的房間免費用水還多給了2瓶； 賓館的自助早餐也非常豐富，品種繁多，中西結合； 特別感謝凌晨送我們去火車站的王總，碰巧在晚上12：30結賬去火車站，遇見輪值下班的王總，幫我們搬行李，直接送到了火車站，真的是非常幸運。

老式五星級酒店，製氧機壞了，房間空間很大，服務態度很好